Can't receive email

[Hollywood]

I switched the DNS on my domain yesterday and the domain is now pointing to Hostican. Ican see the site just fine. I also set up my email but I send test messages to my address but I am not getting them. I used MX Toolbox to make sure that the domain was routing to HostiCan servers and it is (MX Lookup Tool - Check your DNS MX Records online). I even can send mail using Mac Mail through Hostican servers but I am not getting ANY mail. Please help.

[lnxcode]

Originally Posted by Hollywood

I switched the DNS on my domain yesterday and the domain is now pointing to Hostican. Ican see the site just fine. I also set up my email but I send test messages to my address but I am not getting them. I used MX Toolbox to make sure that the domain was routing to HostiCan servers and it is (MX Lookup Tool - Check your DNS MX Records online). I even can send mail using Mac Mail through Hostican servers but I am not getting ANY mail. Please help.

Sure, I would be glad to help. What is your domain name? If you can let me know, I can check, that you too.

You also need to try yourdomain.com/webmail and login there to see if you have any mail on the actual server, that will be a good indication of if the issue is with outlook or with something else.

[Hollywood]

Thanks -- I went ahead and submitted a support ticket and they took care of it for me.

[lnxcode]

Originally Posted by Hollywood

Thanks -- I went ahead and submitted a support ticket and they took care of it for me.

That sounds good. Glad to hear that you got it resolved.