![]() |
|
|
|
|
|||||||
| Shared Hosting Do you have questions about HostICan's Base-Host or Tera-Host shared plans? Please ask them here! |
![]() |
|
|
Thread Tools | Search this Thread | Display Modes |
|
#1
|
||||
|
||||
|
This is a guide to assist you in understanding what could cause possible problems for your account and why you maybe seeing the "Internal Server Error 500".
This is normally due to one of the following factors:
__________________
Thanks, Denis Motova Affiliate / Operations Manager HostICan Answers | HostICan Newsletter | HostICan Blog | Become a HostICan Affiliate | Create a Support Ticket. |
|
#2
|
||||
|
||||
|
Let me try to give a step by step process.
You are getting Internal Server Error 500, right, lets give it a try ( b sure to check the site, after each step ) 1 Check the permission of the folder public_html. Anything other than 755 ? change it to 755 2 If the domain is on another folder , like, domain.com/blog, check the permission of the folder. Anything other than 755 ? change it to 755 3 Check the permission of index file. Anything other than 644 ? change it to 644 4 Rename the .htaccess file to .htaccess_bak or old, try accessing the website. If its fixing the issue, rename the file again to .htaccess, and check the codes ( remove odd looking codes and remove them, save file, try accessing the website, until you figure out which line of code is giving you the issue ) 5 If renaming the .htaccess file also did not fix the issue, check if the php service is running on the server. ( from this point, you willl need the help of a support tech If anyone cana dd or modify these steps, please do
__________________
Greetings, James Hostican || Unmetered Happiness
|
![]() |
| Tags |
| 500, error, fyi, internal, server |
| Thread Tools | Search this Thread |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Internal Server Error 500 | MBL | Shared Hosting | 9 | 08-31-2008 01:16 AM |
| Upload Drupal Site - 500 Internal Server Error in Admin Areas | t0lst0y | PHP / MySQL Assistance | 2 | 08-20-2008 11:57 AM |
| Apache-WHM Parsing Error (1 change per session) | marcOpolo | Virtual Private Servers (VPS) | 0 | 01-29-2008 08:26 PM |
| installing wordpress internal server error 500 | fargoradio | Virtual Private Servers (VPS) | 11 | 01-13-2008 01:13 AM |
| FYI - server load | lnxcode | Shared Hosting | 42 | 10-20-2007 11:51 PM |