why this will happen??

[baghdad4ever]

hi

im make registeration with your host now

and every thing ok

but this messege will appear

Your order is now complete!

Thank you for choosing HostICan. We apologize; at this time it seems that your order was found to be possibly fraudulent. Please contact our billing department at billing@hostican.com or via phone at: +1 - (804) 412-0390 if you would like us to manually review your order.


plz i wanna explanation

and what i must do???

[Shazam]

Originally Posted by baghdad4ever

hi

im make registeration with your host now

and every thing ok

but this messege will appear

Your order is now complete!

Thank you for choosing HostICan. We apologize; at this time it seems that your order was found to be possibly fraudulent. Please contact our billing department at billing@hostican.com or via phone at: +1 - (804) 412-0390 if you would like us to manually review your order.


plz i wanna explanation

and what i must do???

As the instructions state, call HostICan and have them review the order. Even if everything is on the up and up, sometimes the system flags an order for follow-up. Don't be concerned. Just contact HostICan to deal with it, that's all.

[baghdad4ever]

ok

i contact them now

thanks

[lnxcode]

This sounds like you're using an IP address not from your country. We do verification checks, so if you lie to us about your address, bank account, IP address, you're order gets rejected.

So make sure you're using your REAL address and your REAL IP address.

[baghdad4ever]

ok i live in iraq

and our ip i think from america or uk

no problem

i let my freind which live in germany to register with the visa credit

and this will occur

Your order is now complete!

Your order cannot be processed at this time. Your credit card was not accepted. Please try again later.
(This transaction has been declined.)



and i send to contact us

and this is the reply

Hello,Thank you for contacting HostICan. You won't need to call us if you can provide us with a scan of your passport or driver license, so we will able to review your order.Please let us know if you have any further questions. Sincerely, Alex Hardin

if you accept we pay the fee by bank transfere



what can i do??

[Shazam]

Originally Posted by baghdad4ever

ok i live in iraq

and our ip i think from america or uk

no problem

i let my freind which live in germany to register with the visa credit

and this will occur

Your order is now complete!

Your order cannot be processed at this time. Your credit card was not accepted. Please try again later.
(This transaction has been declined.)



and i send to contact us

and this is the reply




what can i do??

The issue is self-explanatory. If the order comes from a location other than that on the credit card, they're going to question it. This is a common preventive measure for possible fraud. What you need to do is follow the instructions in the letter you received and provide the verification they require consisting of a driver's license, password or similar document with a photo to identify yourself, and they can assist you.

Is there a problem with that?

[Shazam]

BTW: I understand that you've already been informed of this via live chat as well. So please follow the instructions if you want your account to be activated, OK?

[baghdad4ever]

no its not problem

to whom i send it?

[Shazam]

Originally Posted by baghdad4ever

no its not problem

to whom i send it?

You can no doubt email a scan of it to HostICan support or fax it.

[Shazam]

Oh, and the posted fax number is:

General Fax:
(804) 550-3339