Help downloading in Fantastico

[Scott]

Shell_Exec would be a service that HostICan has to enable. You'd need to speak with them on this.

[roger]

Please can someone clarify this issue.

I disabled Fantastico on both servers because (when I had the first VPS up) users were getting an error message to the effect that the license was invalid/expired. (Meaning Fantastico use would not work).

The first VPS has been rebuilt (but I've disabled user access to Fantastico) and I've never enabled it on the second VPS because I'm worried users would get the invalid/expired license type warning again.

Anyone else encounter this issue?

[Sunray1]

Originally Posted by Scott

It looks simple enough.
Select domain in list
Type a username and password
Then click Install Pro Edition.

I found the answer:
Delete "images" folder with File Manager in Cpanel and install Soho via Fantastico again.

That's a SohoLaunch official response.
Just be sure that if you have images in there, instead of deleting the folder, just rename it temporarily. Then just copy the images over to the new folder.

Initially I did try to use the auto installer in Fantastico. (that's where the original erro message came from) After numerous unsuccessful tries at downloading from Fantastico, I used the forum link to Soholauch to search their forum for some answers. There were numerous threads regarding installation failures and some of the threads referenced cPanel and Fantastico. The "sohomoderator lwyau" provided a link to download the installer. This is what I did last night. After a couple of attempts (believe it or not, I still received a couple of errors stating the file was corrupted) I was able to get a clean download only to run into the problem with the launch.

I am going to do as you suggested with the image file. I'll post my results.

Thanks,

[Sunray1]

Okay, that did not work. I have left a message at hostican regarding getting the Shell_Exec enabled. I hope this works.

[lnxcode]

To fix this issue, you need to do this:

1. Login to your site using FTP (FileZilla or a FTP like it...)
2. Go to public_html/
3. download the php.ini file
4. locate:

disable_functions = system,system_exec,shell,shell_exec,passthru,escapeshellarg,escapeshellcmd,proc_close,proc_open,proc_get_status,proc_nice,proc_terminate,ini_alter,popen,show_source,dl,enable_dl,pcntl_exec,define_syslog_variables,openlog,syslog

and replace with:

disable_functions = system,system_exec,shell,passthru,escapeshellarg,escapeshellcmd,proc_close,proc_open,proc_get_status,proc_nice,proc_terminate,ini_alter,popen,show_source,dl,enable_dl,pcntl_exec,define_syslog_variables,openlog,syslog

5. upload the php.ini back into the public_html
6. overwrite old one... and you're set.

[Sunray1]

After all of this I finally get my up/download......but I now have this error:

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@mychatboxlive.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. "

now what??

[Sunray1]

Thank you and cudo's to the "Tech Knome". My sites back up.

[lnxcode]

See... how cool that is?

[Scott]

Originally Posted by lnxcode

See... how cool that is?

Awesome! Hahaha

[Sunray1]

THANKS!!

Now I need a vBulletin Guru. I'm placing another thread.