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Old 11-06-2007, 08:47 AM
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Default Upgrading to Dedicated $199.95 pm

I have purchased a year of Base-Host 2 months ago and am planning to upgread to a dedicated server ASAP. Is their a credit towards the first month of dedicated hosting or not really?

Anyway, although I am new to hostican I would like to say so far things have worked VERY smoothly and I am very impressed with hostican in general and I am planning on making you a part of the growth of our site for a long time.
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Old 11-06-2007, 08:54 AM
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Originally Posted by TTTG View Post
I have purchased a year of Base-Host 2 months ago and am planning to upgread to a dedicated server ASAP. Is their a credit towards the first month of dedicated hosting or not really?

Anyway, although I am new to hostican I would like to say so far things have worked VERY smoothly and I am very impressed with hostican in general and I am planning on making you a part of the growth of our site for a long time.
Do you mean a discount? Ask Sales what promotions they might have going.

Or do you mean applying the remainder of your pre-payment to the dedicated plan? I'm sure the latter is a given.
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Old 11-06-2007, 08:56 AM
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Or do you mean applying the remainder of your pre-payment to the dedicated plan? I'm sure the latter is a given.

Yes, this is what I was thinking about. If this is done I will order the upgrade tomorrow
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Old 11-06-2007, 09:01 AM
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Yes, this is what I was thinking about. If this is done I will order the upgrade tomorrow
I'll alert Sales to expect to hear from you.
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Old 11-06-2007, 09:33 AM
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TTTG - sounds great that you're enjoying the service with us. It's important to us that all customers enjoy their hosting with us.

Yes, anything unused in your account will be credited towards your dedicated server purchase. For example, if you paid us $100 and you used our service for 2 months (and its $10/mo) It would be a credit of $80 ($100 what you paid us to start the account - $20 for the used service).

Hope that clears it up.
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Old 11-06-2007, 09:40 AM
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TTTG - sounds great that you're enjoying the service with us. It's important to us that all customers enjoy their hosting with us.

Yes, anything unused in your account will be credited towards your dedicated server purchase. For example, if you paid us $100 and you used our service for 2 months (and its $10/mo) It would be a credit of $80 ($100 what you paid us to start the account - $20 for the used service).

Hope that clears it up.
That's great. I am planning of ordering the upgrade to the $199.95 per month dedicated server tomorrow. Do i just order that like normal on your wesite where the total price is $259.90 including the one time fee?
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Old 11-06-2007, 10:05 AM
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That's great. I am planning of ordering the upgrade to the $199.95 per month dedicated server tomorrow. Do i just order that like normal on your wesite where the total price is $259.90 including the one time fee?
What we can do is if you drop in a support ticket in the morning requesting a dedicated server we will be able to set it up faster and avoid the setup fee (possibly) - as you're a current customer .
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Old 11-06-2007, 10:33 AM
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What we can do is if you drop in a support ticket in the morning requesting a dedicated server we will be able to set it up faster and avoid the setup fee (possibly) - as you're a current customer .
Thank you! That would be great. I will do that in the morning (possible even this evening). I will be requesting the 199.95 pm dedicated server. Just let me know anything else that I need to do on my end.
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Old 11-06-2007, 11:18 AM
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Thank you! That would be great. I will do that in the morning (possible even this evening). I will be requesting the 199.95 pm dedicated server. Just let me know anything else that I need to do on my end.
That sounds great! Thanks for upgrading. I'll see to it that its a smooth migration. Glad I could help.
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Old 11-06-2007, 11:36 AM
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That sounds great! Thanks for upgrading. I'll see to it that its a smooth migration. Glad I could help.
Thanks for all your help. I just put in the support ticket for the upgrade
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